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04-29-2010, 09:13 AM
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Join Date: Jul 2007
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I run a hockey shop that used to carry Graf.

In my experience, Graf is the worst company I have ever dealt with in any facet of retail.

1. They can't get booking orders out on time. (we canceled ours when it was like 8 months late)

2. They are terrible with repairs and honoring warranties. I have like 10 examples of this, and I get pissed even thinking about it.

If you buy Graf, just hope you don't need warranty service, and make sure those holders are mounted properly.

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