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08-15-2011, 06:43 PM
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Join Date: Nov 2006
Location: Westchester, NY
Country: United States
Posts: 526
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Originally Posted by PuckBoy33 View Post
Quality has really gone down hill lately.
And the customer service has always been unbelievably rude. It took me almost 2 weeks to get somebody to answer the phone, and the voicemailbox was full the entire time.

Then when I got through they say call back in a few days bc they are only handling sales orders, which is total BS.

After a few days I get through and argue I want my $ back for this jersey to which he tells me they have people that make sure its the exact same jersey the players wore. Since it was on sale, they wouldnt get me a refund so I had to spend it on something else, which actually came out pretty nice.

Every conversation was abrupt, rude and condescending.

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