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09-17-2011, 12:22 PM
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TonySCV
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Join Date: Mar 2004
Location: Los Angeles, CA
Country: United States
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If you've been with DirecTV for some time, check out your loyalty gift

I'm not sure what the cutoff date is for minimum number of years you need to have been a DirecTV customer to receive this year's top annual loyalty gift (I've been with them since 1996), but it's a doozie if you qualify for their top gift - it's NFL Sunday Ticket free for the entire season.

Most loyalty gifts are in the range of $30 in value annually. This is worth $350. Some people who aren't football fans are having success calling DirecTV, (thanking them for the extremely generous gift) and asking if they will do an exchange - free Center Ice instead of Sunday Ticket.

You may need to speak with the retention department to get anything done, FYI. In my case they didn't want to remove the free Sunday ticket, but they gave me bill credits to effectively give me Center Ice for $30 for the season while keeping Sunday Ticket, which was far more than the exchange I asked for. Super-thrilled!

- T

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