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10-01-2011, 03:53 PM
In Dean We Trust
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Join Date: Aug 2008
Location: Reno, NV
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I would call again and get another representative or supervisor. I wouldn't know about Dish's policies as I also have DirecTV, but with anything, if you get a representative that doesn't quite seem to have a handle on things or says some pretty controversial stuff, the best thing to do is just call back and ask someone else to be sure.


“Every good army needs a couple of criminals.” - Dean Lombardi
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