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10-22-2011, 09:56 AM
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Originally Posted by Ozymandias View Post
Entirely false. Most companies and corporations will say that their clients are part of the 'family'. It would be bad for business to say otherwise (they might think otherwise though, but will never say it out loud).
So we're agreed here. What companies say and what they think/do are often about 180 degrees apart.

Hate to think a family member would charge me 10 bucks for a warm beer after hitting me up for a hundred on the way in, give me a hard time when I returned a wrench or would smile blankly, apologise and then do nothing to help find a suitcase last seen in their hands.

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