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There are many things that need to be addressed. The low wages certainly do play a factor. Due to he low wages, many of the employees don't take their job seriously and thus you constantly have people coming and going. You're training expenses are through the roof and the "veterans" you have generally are people who have only put in 3-4 years of service. This also makes co-workers unfamiliar with each other as the turnover rate is high. realistically there are many things that could have prevented this.
As I've said a review of their hiring and firing policies will definitely ensue and who knows maybe they start taking their hiring more seriously and treat them as senior level security jobs instead of paying a 21 year old McDonald wages to carry a gun around.
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