Thread: Hockey cards
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09-05-2012, 11:59 AM
  #328
Ogopogo*
 
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Join Date: Apr 2005
Location: Edmonton
Country: Canada
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Quote:
Originally Posted by Kreator View Post
Wayne is a dink.
He threw my credit card back at me once and he never smiles.
The store is great, the customer service is terrible.
Wayne and his wife are lacking in their customer service skills. It is a beautiful store but, I stopped going there a few years ago because of how they interacted with me. They aren't overtly rude but, aren't that pleasant and helpful either. Just not a fun shopping experience - maybe because I wasn't spending enough money?

On the other hand, West's Sportscards (118 Ave, very close to Rexall Place) is quite the opposite. The store is chaos and the owner (not sure what his name is) is very friendly and helpful. The chaos of the store adds to the character of the place and they always have what I am looking for - no matter how small and insignificant. I went in yesterday and spent only ten bucks but was treated like gold.

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