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09-23-2012, 12:44 AM
  #141
Tleve
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Join Date: Dec 2005
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As you are aware, the National Hockey League (the “NHL”) and the NHL Players’ Association (the “NHLPA”) are currently engaged in negotiating a new Collective Bargaining Agreement (the “CBA”). The current CBA will expire on September 15th and it is the NHL’s objective to successfully conclude negotiations by then. However, if this does not occur, training camp may not open on time and the 45-home game season may be affected.

We appreciate that you have made a significant investment with us and we have developed a plan that recognizes your loyalty to our team. Immediately upon an announcement of a delay to the season, we will be asking you to select one of the following two options regarding the funds on account relating to your 12.13 ticket package(s):

OPTION 1: RECEIVE REFUNDS BASED ON LOST GAMES

You will receive a refund for any games lost as a result of a reduction to the 45-home game season;
Should this occur, refunds will be processed within 10 business days of the end of the month;
A 3% rebate credit (compounded annually) will accrue monthly, based on the funds on account at the end of each month;
The rebate credit will apply from September 16th until the first scheduled game to be played in a revised season;
Under a revised season, your 12.13 ticket package(s) will be pro-rated based on the number of games in the new schedule, including our best efforts to match comparable games from the original season schedule;
Any excess funds on account that are not applied to the revised 12.13 season will be refunded within 10 business days after the new schedule is released;
In the event the entire season is lost, a final rebate credit will be calculated at that time and a refund for the remaining funds on account will be processed within 10 business days, less a 10% deposit that is required to retain your Ticket Holder status for the 13.14 season;
The total rebate credit accumulated can be applied against the 2013 Playoffs, if played, or the 13.14 season invoice.

OPTION 2: LEAVE ALL FUNDS ON ACCOUNT

With this option, your funds will remain on account and be applied against future ticket purchases;
Under a revised season with less than 45 home games, your 12.13 ticket package(s) will be pro-rated based on the number of games in the new schedule, including our best efforts to match comparable games based on the full season schedule;
A 3% rebate credit (compounded annually), based on the funds on account, will accrue from September 16th until the first scheduled game to be played in a revised 12.13 season;
Once the season starts, the rebate credit on any excess funds on account that are not applied to the revised 12.13 season will continue to accrue until April 1, 2013 (if the funds are applied to the 2013 Playoffs) or until August 15, 2013 (if the funds are applied to the renewal of your 13.14 ticket package(s));
In the event the entire season is lost, the funds on account (less a 10% deposit that is required to retain your Ticket Holder status for the 13.14 season) will continue to accrue the rebate credit until August 15, 2013 when full payment for next season is due.
The total rebate credit accumulated can be applied against the 2013 Playoffs, if played, or the 13.14 season invoice.

Further details on choosing your preferred option will be sent to you via email if a delay to the season is announced. Again, it is our hope that an agreement on the terms of a new CBA will be reached by September 15th. However, we want to make you aware of the plan should we be faced with the potential of missed games.

We thank you for your understanding, patience and continued support. If you have any questions related to your account, please call us at 604.899.GOAL (4625).

Sincerely,

CANUCKS SPORTS & ENTERTAINMENT

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