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10-30-2012, 01:52 PM
Join Date: Jun 2003
Originally Posted by
Toyota and Lexus dominate COnsumer Reports reliability... again
It is all about expectations.
Someone who buys a Toyota is buying the expectation of a trouble free car.
Someone who is buying a Nissan 370Z or WRX is buying the expectation of fun. Same for high end brands like Ferrari etc.
A magazine like Consumer Reports measures reliability and how much a vehicle measures up to owner expectations. Toyota and Lexus are brands that align perfectly with those expectations.
No one wants a car that is always in the shop, but someone that pony's up for a M3/458 has a different expectation for fun, and a different expectation of service/reliability.
Take Consumer Reports data seriously, but realize what they are measuring. Same thing for Top Gear, or le Guide D'Auto. etc...
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