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12-08-2012, 07:31 PM
Join Date: Apr 2007
Location: Fooville, Ontario
We bought a brand new, never opened Ipod 4 off of a co-worker of my wife for my daughter for Christmas. The first ipod was purchased in September, then started acting up and was replaced by Apple in late November. This one was the replacement.
When we tried to start it up the rear camera wouldn't work. The Ipod is still under warranty until September 2013 so I contacted Apple support and got an appointment with the Apple store to bring it in.
When I got the email it was under the original owners name. My question is, should I get them to transfer all the information over or is the products serial number the most important thing.
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