Thread: Tickets: Ticket Prices 2013-2014
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07-11-2013, 08:57 AM
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Originally Posted by niinah View Post
Yep. I wanted to downgrade but since they can not guarantee it, they told me not to renew and try my luck in July
Tell them it's ridiculous that other people were able to downgrade but you didn't push for that during the regular relocation process. Instead you followed their instructions and it's unfair that you are getting shut out as a previous season subscriber.

Also, ask to speak with a manager. Most of the reps will just regurgitate the company line...or they'll say they need to speak with their supervisor. Just cut out the middle man and deal directly with someone who can resolve the issue to your satisfaction.

The whole process is disgusting. You were a season subscriber...who the hell do they think they are telling you how much you have to spend on tickets?

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