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08-25-2013, 01:59 PM
Provolone & The Neck
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Join Date: Sep 2009
Location: NJ
Country: Isle of Man
Posts: 18,433
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More update:

I called them to straighten out my account and was told they would call me back in a half hour (about 45 minutes ago...still no call back). While on the phone, I asked the woman about the X1 box and why they offered it to me if it doesn't work in my area, and she assured me it did and that the tech was just misinformed. Either way, I don't have one and I am 100% expecting to get charged for it on my first bill because they are incompetent ****ing *******s. Hopefully they actually call me back (last time they said they were going to do that, they never did and I called back the next day and was accused of being rude the day before and abruptly ending the phone call without resolving the issue).

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