Smith and Malone are seen coming off the ice and sitting at their lockers. They express their displeasure that the fan isn’t in his/her seat for the game and explain how they can’t win without them.
Tocchet then comes into the locker room to verify that the fan wasn’t in his/her seat and then takes action. Tocchet picks up his cell phone and calls the viewer, who is prompted to pick up their phone in the video via the in-arena LED board. Once the fan picks up their phone they will be greeted by Tocchet and told how important it is that they are part of the team.