So icewarrhouse is the way to go ?? I was curious about the mystery stick deal cause it seemed like a good deal and it's cheap and I need new sticks and I can't really afford high end stuff since I have to pay for my hockey now, out of curiosity anyone here ever play B hockey ??
Greatest site ever. My neighbor bought the 3 pack of mystery sticks and got a Warrior Dolomite, Easton Stealth, and a CCM for 100 bucks or something when they had it like half off. I even went to the store in New Jersey and I got my AK27 gloves, Warrior Dolomite, and Warrior bag there. Prices are pretty good and they have really good stuff there. I definitely recommend buying mostly anything you need for hockey at the website. Also, if you look up hockey monkey coupons on google there's normally codes for like free shipping, 20% off etc.
I've used both Ice Warehouse and Hockey Monkey. both are great but IW gives better service, imo. HM has grown too big. if you have to call for customer service it goes to a call center where the CSR seems to know very little about the actual equipment that they're dealing with. Hockey Giant has gotten to be the exact same way.
The mystery sticks are junk, just an assortment of sticks that are not selling.
This - I bought it before and tell everyone not to make the same mistake as me.
They say something like original retail value of $300 guaranteed, keyword original because most composite sticks were ridiculously expensive when they first came out. I got some Warrior 75 Flex Kovalev curve which I actually liked but was still going on their site for $75. The other was some Reebok stick Niko Kapanen 100 flex. I seriously think I'm the only one in the world with a Niko Kapanen blade, never knew they even made one...That one was also going for $75~. If you want to try something new, you're better off buying them individually and at least get the flex you like or something. At least I did learn that I like a whippier stick.
I just did the mystery stick deal and got my sticks two days ago and id say it was a good deal. I ended up getting a reebok 8k sickick crosby curve with an 85 flex and a easton s15 zetterberg curve 110 flex. If you dont have a prefence on any of that yet id say do it, its a good way to test out different sticks. Later that day i went to total hockey to get tape and i checked out what it would have cost me to buy them from there. I would have ended up spending $270 on both of them instead of $150. My only complaint is hockey monkey was slow a **** processing my order, it took them over a week.
Well, on the plus side, they seem to have the largest selection, competitive pricing, lots of sales/promo codes, etc., an easy-to-use website, and they're definitely legit.
HOWEVER, I am reluctant to shop HM again after the experience I had last December. The Eagle X72 gloves went on the Daily Deal sale for $99. I'd been checking them out anyway, wanting to try some gloves with mesh gussets, so I told my wife they'd make a great Xmas present, esp. at the reduced price. Didn't care too much about color, just wanted something tame (black, navy) and mesh gussets, so I gave her two or three color numbers that I might like.
She places an order. They call her a few days later and say, we don't have them in the color you ordered, can we send you the gloves in black instead? She checks with me and then tells them, sure, as long as they are the same. Salesperson assures her that they are.
Fast-forward 3 weeks to Christmas day... I open the gloves and, whadda ya know, no mesh gussets. So, I was disappointed, my wife was embarrassed... I call Hockey Monkey to see about exchanging them. First they tell me the gloves are a clearance item and can't be returned for any reason. I say, you didn't send me what was ordered. They say, your wife approved the change. I say, she was told the gloves were the same and they aren't. The manager ends up on the phone with me and explains that what I received were also Eagle X72 gloves form the same model year so they are the same. I point out to her that what we ordered and what we received are listed separately under two different SKU numbers on the web site. If that's the case, how can they be considered the same item? She tells me that they are both the current X72 glove, so they must be the same.
It just so happened that the pair they sent us was the last pair of its kind and that item now showed as "out of stock" on the website. So, basically, they baited with the daily deal by offering the sale price on gloves that were not actually available and switched to get rid of dwindling stock.
They eventually agreed to a return but wanted to charge a restock fee AND charge the non-sale price for the replacement pair of gloves. I said no way. Ultimately, I did end up getting the gloves I ordered but it took several days of persistence and frustrating conversations with HM staff. I had to pay to ship them back and pay to ship the replacement pair to me.
Overall, it was such a negative experience that I almost came on here and ranted about it, and that's something I've never in my life bothered doing (until now I guess). I have passed on several tempting good deals from HM since then simply because I just don't want to support them and take the risk of another fiasco.
Last edited by McDugan: 07-29-2011 at 11:24 AM.
I would personally go with Ice Warehouse as I feel they do the best job presenting their products with reviews, and the prices are pretty good.
But I have ordered things from Hockey Monkey twice.
The first time, the UPS guy delivered the stuff to the wrong house, and it disappeared. Or he stole it. I have no idea, but HM refunded my money and dealt with the insurance claims on their end, which is great. Granted it took a couple weeks for resolution, but I got my money back.
The second time, the stuff got delivered on time just fine. Bought a clearance Mission bag for $20 and it's worth IMO 3-4 times that.
Another vote for IW (Icewarehouse/InlineWarehouse). They are the best with customer service, fantastic pricing (buy a t-shirt for 10% all orders), free shipping on orders over $100, free return shipping on skates, and they have a pretty good selection (not quite as big as HM).
I do occasionally order from HockeyMonkey, but this is only if IW doesn't have the item and can't get it any time soon.