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Returning Stuff To A Store....

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01-09-2013, 01:46 AM
  #1
MetalheadPenguinsFan
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Returning Stuff To A Store....

Say you want to return something to a store but you dont have the reciept...so a store gives you a credit. You use that credit...but then 2 days later find the original reciept for the item you were trying to return in the 1st place.

Can you return the item you bought with the credit and its reciept...as well as the original 1st items reciept...and get $ back for that first item like you had hoped to do in the first place???


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01-09-2013, 01:57 AM
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Hugh Mann
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Why don't you ask store staff instead of HFBoards?

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01-09-2013, 02:49 AM
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The Optimist
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In retail anything can be accomplished if you make enough noise. But the real question is, is it worth it?

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01-09-2013, 05:07 AM
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Paranoid Android
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You should buy the exact item again with your credit, then return it with the original receipt.

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01-09-2013, 05:12 AM
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octopi
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Quote:
Originally Posted by MetalheadPenguinsFan View Post
Say you want to return something to a store but you dont have the reciept...so a store gives you a credit. You use that credit...but then 2 days later find the original reciept for the item you were trying to return in the 1st place.

Can you return the item you bought with the credit and its reciept...as well as the original 1st items reciept...and get $ back for that first item like you had hoped to do in the first place???


If it's bought on store credit, then usually they won't give you your money back.
Off on a tangent, I'm returning ink to Staples after finding a cheaper option. Altho kind of wondering if the cheaper ink is why my printer isn't perfect anymore, or just the fact that I had to clean it up after accidently spilling honey in it(don't ask) and it's been 6 months since I used it.

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01-09-2013, 06:30 AM
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Quote:
Originally Posted by The Optimist View Post
In retail anything can be accomplished if you make enough noise. But the real question is, is it worth it?
In this case yes.

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01-09-2013, 06:35 AM
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octopi
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Originally Posted by MetalheadPenguinsFan View Post
In this case yes.
Gee, you must have spent a ton. Well, nothing ventured, nothing gained.

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01-09-2013, 06:48 AM
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Quote:
Originally Posted by Paranoid Android View Post
You should buy the exact item again with your credit, then return it with the original receipt.
This.


No one will ever know.

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01-09-2013, 08:45 AM
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jesus will know.

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01-09-2013, 11:01 AM
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octopi
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Guys, he already bought a different item with the credit. He is hooped.

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01-09-2013, 01:21 PM
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Return the item you bought with the credit. With said credit purchase original item. Return original item with original receipt. Laugh evilly.

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01-09-2013, 01:39 PM
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01-09-2013, 01:47 PM
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I worked at Kohl's for a year or so. Don't shop there. Ever. The way they treat employees is illegal and amazingly unethical.

In any case, Kohl's has the "Yes We Can" policy. Which literally means, pretty much anything the customer asks/demands, we respond with, "Yes We Can!", this includes theft pretty much.

I did not follow this mantra, hence my rough employement period there towards the end.

Moral of story - I'm sure it's possbile. You just need to demand it and cause a problem. Just don't take it out on the employee.

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01-09-2013, 03:13 PM
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octopi
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Returning my Staples ink was sure a hassle. I was within the return period of 30 days and hadn't opened them. However if you bought them with a card they want to return the money to same card. Unfortunatly my bank card had a problem last week and I had to have it replaced. So they said store credit only to which I countered that nowhere on the receipt does it say if you replaced your card you can't have a refund. Exactly how would that be fair, anyways? Am I the first person to request a refund with a different card(same bank account) or what? Finally they gave it to me. Basically the system has a hard time recognizing the refund or something. They tried to force me to accent the store credit multiple times and I kept refusing. If I'm not buying printer ink there, I don't want $65 of something else today or maybe ever.What if it had been an item worth hundreds, would they have still tried to get me to do store credit? Was perfectly in my rights to ask for my money back.

Incidently I returned a couple pairs of too small slipper socks to Marks yesterday with the new card and when I explained I'd needed the card replaced they just refunded it on the new one with no hassle. Although apparently women's shoe size 9-11 is different then women's slipper/sock size 9-11...go figure.


Last edited by octopi: 01-09-2013 at 03:18 PM.
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01-09-2013, 09:25 PM
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Quote:
Originally Posted by Johnny Cupcakes View Post
I worked at Kohl's for a year or so. Don't shop there. Ever. The way they treat employees is illegal and amazingly unethical.

In any case, Kohl's has the "Yes We Can" policy. Which literally means, pretty much anything the customer asks/demands, we respond with, "Yes We Can!", this includes theft pretty much.

I did not follow this mantra, hence my rough employement period there towards the end.

Moral of story - I'm sure it's possbile. You just need to demand it and cause a problem. Just don't take it out on the employee.
Share stories!

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01-10-2013, 12:31 AM
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I got my money back.

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01-10-2013, 01:20 AM
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01-10-2013, 01:30 AM
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Quote:
Originally Posted by octopi View Post
Returning my Staples ink was sure a hassle. I was within the return period of 30 days and hadn't opened them. However if you bought them with a card they want to return the money to same card. Unfortunatly my bank card had a problem last week and I had to have it replaced. So they said store credit only to which I countered that nowhere on the receipt does it say if you replaced your card you can't have a refund. Exactly how would that be fair, anyways? Am I the first person to request a refund with a different card(same bank account) or what? Finally they gave it to me. Basically the system has a hard time recognizing the refund or something. They tried to force me to accent the store credit multiple times and I kept refusing. If I'm not buying printer ink there, I don't want $65 of something else today or maybe ever.What if it had been an item worth hundreds, would they have still tried to get me to do store credit? Was perfectly in my rights to ask for my money back.

Incidently I returned a couple pairs of too small slipper socks to Marks yesterday with the new card and when I explained I'd needed the card replaced they just refunded it on the new one with no hassle. Although apparently women's shoe size 9-11 is different then women's slipper/sock size 9-11...go figure.
well sadi

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01-10-2013, 05:21 AM
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I have really frugal friend who returns stuff to Dollarama if it breaks. If they won't let her return it, she'll swap it for a new item without telling them. She bought a CD player from one of those discount bargain warehouses and shockingly it worked for two days and then died. She found the same CD player at Walmart and returned her CD player there instead, sans receipt. She ended up with a surplus of around $40 dollars. Yet she doesn't curse because it's a sin.

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01-10-2013, 01:05 PM
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Originally Posted by invictus View Post
Share stories!
Nothing remarkable to most in retail, I'd think.

Making pregnant women move large fixtures. Forcing you to clock out, then keep working. Splitting an overtime shift into two to avoid paying you OT pay. Not confronting customers trying to steal via "returning" shoes they just picked up from the shelf. Managers routinely throwing employees under the bus in every customer confrontation. 6-month delayed raise. Meeting with district manager about illegal actions ending with, "Is he your boss?" "Yes." "Then do what he says."

Etc.

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01-10-2013, 07:20 PM
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octopi
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Originally Posted by Daynz View Post
I have really frugal friend who returns stuff to Dollarama if it breaks. If they won't let her return it, she'll swap it for a new item without telling them. She bought a CD player from one of those discount bargain warehouses and shockingly it worked for two days and then died. She found the same CD player at Walmart and returned her CD player there instead, sans receipt. She ended up with a surplus of around $40 dollars. Yet she doesn't curse because it's a sin.
Isn't that shoplifting?

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01-10-2013, 08:02 PM
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Daynz
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Isn't that shoplifting?
I certainly thought so. Returning the CD player to a store she didn't buy it from in order to get more money back seemed morally ambiguous as well.

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01-10-2013, 09:04 PM
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Just keep the store credit

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01-10-2013, 09:39 PM
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Having worked in retail quite a bit, if you are too much of a dick and it's something that the store can get away with (meaning by company policy they are within their right to deny a refund) you likely won't be getting anything out of it. The best way to go about it is to calmly explain the situation to a manager. The higher up the better. There should be a practical solution to the problem. If they are not helpful or claim they cannot do anything, ask for the contact information for their superior. That usually gets something going. Just do it in steps so that you can claim the moral high ground. That **** goes a long way.

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01-10-2013, 09:41 PM
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Quote:
Originally Posted by Daynz View Post
I have really frugal friend who returns stuff to Dollarama if it breaks. If they won't let her return it, she'll swap it for a new item without telling them. She bought a CD player from one of those discount bargain warehouses and shockingly it worked for two days and then died. She found the same CD player at Walmart and returned her CD player there instead, sans receipt. She ended up with a surplus of around $40 dollars. Yet she doesn't curse because it's a sin.
That isn't "frugal" as much as it's "dishonest" and "illegal".

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