Guy on my team had the same issue. I sorta have the same issue too, I just don't lace them up to the top eyelet anymore...and if you want the support, do it looser. For some padding, find a think sweatband/wristband and slide over the area before putting your skate on. That way it won't rub directly on that area.
Or maybe they might be ill fitting skates. Those are a 'high-volume' boot, so maybe since they don't fit the padding in the area isn't in the right spot?

These should be nicely padded, top of the line skates.