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AOL Browser Problems

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09-30-2006, 12:04 AM
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Buffaloed
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Join Date: Feb 2002
Location: Buffalo, NY
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AOL Browser Problems

If you're having problems accessing this (or any) site with AOL's browser, this is the fix that's been found to work:

Clear the Internet Explorer Cache and Rebuild the AOL AdapterWhen you browse the Web, graphics and text are downloaded to your computer. These files are known as Temporary Internet Files and are stored in the browser cache. Eventually these files may become damaged and cause pages to load incorrectly, or they may just build up and need to be cleared out. The AOL® software uses the AOL Adapter to access the Internet. Sometimes this adapter gets damaged and rebuilding it restores access to the Web.

Note: Depending on the number of stored files, clearing the cache may take a few minutes.

To clear the Internet Explorer cache and rebuild the AOL Adapter:
1. Close the AOL software.
2. Click the Start button, select Programs or All Programs, select America Online, then click AOL System Information.
3. Click the Utilities tab.
4. Click the Clear Browser Cache button or the Clear button, depending on which option you see.
5. Click the Uninstall AOL Adapter or Rebuild AOL Adapter button.
6. Click the OK button.
7. Click the Close button.
8. Restart the computer and launch the AOL software again. The AOL Adapter will rebuild automatically.
http://help.channels.aol.com/kjump.adp?articleId=219066

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